Comments for Human Factors

Comment on Wellington Flash Platform Codecamp 2010 by Diane und Kai in NZ » Blog Archive » Flashcamp und Roller Derby

Diane und Kai in NZ » Blog Archive » Flashcamp und Roller Derby — Thu, 09 Sep 2010 01:03:56 +0000

[...] Wochenende haben wir in Wellington ein Flashcamp organisiert; ich hab schon drüben bei Human Factors darüber berichtet, also keine Details hier. Allerdings wollte ich euch nicht die Fotos vom Roller [...]

Comment on Shoe Shopping by Shoe Shopping – Latest Shoe Shopping news – Buy Cheap ASICS Women’s GEL-Tadita Fashion Shoe Shopping

Wed, 30 Jun 2010 01:01:32 +0000

[...] Shoe Shopping | Human Factors [...]

Comment on Webdu 2010 by Diane und Kai in NZ » Blog Archive » WebDU 2010

Diane und Kai in NZ » Blog Archive » WebDU 2010 — Sat, 22 May 2010 08:33:16 +0000

[...] der uns letztendlich nach Neuseeland verschlagen hat, ins Rollen gebracht hat. Ich habe bereits im Human Factors Blog über die Konferenz berichtet, für die deutsche Version bitte Google Translate benutzen und die [...]

Comment on Webdu 2010 by Matthew Hodgson

Matthew Hodgson — Tue, 11 May 2010 09:25:27 +0000

‘Fell in love’ … what a beautiful comment on my presentation style. Thanks for the thumbs up and I’ll try and continue to keep up the entertaining and engaging presentations.

M :)

Comment on Shoe Shopping by Kirsten Woodhams-Thomson

Kirsten Woodhams-Thomson — Wed, 14 Apr 2010 08:19:52 +0000

There is a supermarket in Belgium called Colruyt. It has a mixed character: part super saver and part luxury. An interesting mix as, in my experience, most shops offer one of these characters. They have a website where the customer can purchase online and choose from a delivery service or a pick-up-and-go service. The interior is super saver – concrete floors, bulk packed shelves to encourage bulk purchasing,… nothing flash and the shopper receives great savings in return. Like other stores they offer a loyalty card for even better discounts. This is great, but for us the experience is made even better by their customer service. There are sample tasters scattered around the supermarket; tempting for a family of six – a great place to stop over for a snack, and yes an extra and absolutely unneeded purchase every time we go in. The meat section is packed on the spot for you. The staff always let you know when an item is unavailable and help suggest alternatives. At checkout the operator stays with you the entire checkout time. At this supermarket they pack the trolley for you and if you have bags they pack these as well. A unique experience for Belgium, and greatly appreciated! At other supermarkets they almost chuck the grocery items your way and wait impatiently as you try to hurriedly pack the bags. Often I feel so hurried that I end up packing my bags out at the car. Not a great experience!

Comment on Shoe Shopping by Kirsten Woodhams-Thomson

Kirsten Woodhams-Thomson — Wed, 14 Apr 2010 06:45:44 +0000

Hi Diane, Great post. I too am an embedded HF/UX’er. I too love Kumfs shoes – they are well designed, of quality construction and fantastically comfortable. I moved to Belgium a few years ago from NZ and really miss not having Kumfs shoes over here – my ‘local’ store is Singapore (there is one in the UK but it caters for the large foot and I have very small feet). Yes, Kumfs do a great job at social media but could improve their digital strategy further by having an online store. For me, that would be fantastic!

Comment on Gadgets, Games & Geeks by Jo

Jo — Mon, 10 Aug 2009 14:11:12 +0000

And it’s all on again for 2009 too ;)

Comment on Air New Zealand’s new ePass by Russ T

Russ T — Fri, 19 Jun 2009 07:53:31 +0000

As a Koru club member, I too got an e-pass :) used it for the first time today….worked flawlessly! Check in using the kiosks is much simpler, and to get into the lounge i just waved my wallet (where it had been stuck) at the reader – green light!

If you’ve already travelled and try to use the lounge when you arrive (I’m stuck at CHCH airport for a few hours as some friends are on a later flight…thought I’d go and sit in the koru lounge for a few hours and do some work/drink free beer!) the system is clever enough to know and you get a RED light…quick explanation and flash of todays boarding pass to the lady at the door and i’m in the lounge.

So far so good with it….what a great idea!

Comment on Free Usability-Check for Onlineshops by mandy

mandy — Wed, 27 May 2009 01:13:20 +0000

what cud b the human factors checklist when checkng for a website.

Comment on Air New Zealand’s new ePass by Scott

Scott — Tue, 02 Dec 2008 03:25:35 +0000

Hi Diane

Cool blog.

I am curious if you had a chance to use this new device? If so, could you comment on its usability?

Regards
Scott :)

Comment on Adobe MAX: Errors and Accessibility by Derek Featherstone

Derek Featherstone — Thu, 20 Nov 2008 13:08:53 +0000

Hi Diane,

Thanks for the mention and for pointing out the relationship between the title of the session and the content. Often I find it difficult to “hold back” in a session, but I had to deliver what the description said — the basics. I think more people would be upset if it said basics and I pulled out all of the really cool advanced examples/code.

Thanks again!
Derek.

Comment on MAX Sessions: Designing the Obvious (Robert Hoekman Jr.) by human factors » Blog Archive » Adobe MAX: Errors and Accessibility

human factors » Blog Archive » Adobe MAX: Errors and Accessibility — Wed, 19 Nov 2008 21:36:59 +0000

[...] “Web Application Development: The Error of Our Ways” with Robert Hoekman Jr. I saw him last year on a similar topic after I had bought his first book “Designing the Obvious”, and he didn’t [...]

Comment on Air New Zealand’s new ePass by Life In The Fast Lane » Blog Archive » Man vs. machine

Life In The Fast Lane » Blog Archive » Man vs. machine — Sat, 01 Nov 2008 08:54:09 +0000

[...] – 1/11/09, 10.00pm – I share Diane’s concern about sticking the ePass to my iPhone . [...]

Comment on Home sweet as by human factors » Blog Archive » Air New Zealand’s new ePass

human factors » Blog Archive » Air New Zealand’s new ePass — Sat, 01 Nov 2008 07:40:38 +0000

[...] Normally I love Air New Zealand. Although they are permanently under-staffed and flights are regularly cancelled, the overall travel experience is always great. And they develop amazing things for the web – for example How far can I go? and Home sweet as. [...]

Comment on How far can I go? by human factors » Blog Archive » Air New Zealand

human factors » Blog Archive » Air New Zealand — Sat, 01 Nov 2008 07:39:49 +0000

[...] travel experience is always great. And they develop amazing things for the web – for example How far can I go? and Home sweet [...]

Comment on To operate links you need IE by BigBadaboom

BigBadaboom — Thu, 01 May 2008 00:00:00 +0000

It’s not using images for the text, it is using VML (Vector Markup Language). Microsoft invented VML for use in Word, Powerpoint etc, and the only web browser that supports it is IE.

I guess whoever did those pages figured the fun of doing vector rounded corners was more important than annoying potential customers.

Comment on To operate links you need IE by Matthew Holloway

Matthew Holloway — Wed, 30 Apr 2008 00:00:00 +0000

What an awful website. FrontPage 5.0 is credited as the authoring tool, and it’s just screenshots of text (all images of text). Ugh.

Comment on Google stopped Ecocho by Diane

Diane — Wed, 23 Apr 2008 00:00:00 +0000

I see where you’re coming from. For sure it’s not ok to breach the agreement with AdSense, but
apparently Ecocho got the ok for the project from AdSense people in Australia before they started it (it’s in the comments to their original blog post at http:www.ecocho.co.nz/blog.php). So this is more the known problem of a huge corporate, where staff in one part of the world don’t know what their colleagues in the other part committing to…

I can’t quite understand why Google doesn’t want to support Ecocho, do they fear their advertising clients will get too many hits? As far as I know people tend to click on adverts if they are interested in the topic, not to save the world or to finance a poor blogger’s living. I’ve used Ecocho for a week now and haven’t clicked on a single ad. It should be in Google’s interest to have increasing numbers of search engine users noticing their client’s advertisements. There must be a way around this trouble, and I’m sure if people got together to find a solution rather than just cutting off the service, a compromise could have been found.

Comment on Google stopped Ecocho by M Freitas

M Freitas — Wed, 23 Apr 2008 00:00:00 +0000

I see it differently… They ask for supporters to email the AdSense support team – not Google Search. They probably decided to monetise the site using AdSense for search, and most likely stepped over one or more of the AdSense policies.

They don’t say this but I think the whole thing is about Googe AdSense saying they can’t run paid advertise on their pages…I think there’s something missing in that explanation.

Comment on MAX Sessions: Forms gone wild (Duane Nickull) by Duane Nickull

Duane Nickull — Thu, 10 Jan 2008 00:00:00 +0000

Glad you made it and found it useful.

Cheers

;-)